Privacy Policy
This page describes how Napoli Ink collects, uses, and protects your personal data when you visit this website or submit a contact request.
1. Data Controller
The data controller is:
Napoli Ink Tattoo & Piercing
Via Federico Persico 8, 80141 Naples, Italy
Email: [email protected]
Phone: +39 392 743 7914
Note: These details are provisional. Legal entity information will be confirmed upon contract signature with the client.
2. Data We Collect
When you use the contact form on this website, we collect the following personal data:
- Full name
- Phone number and/or email address
- Service of interest
- Any additional information you voluntarily include in your message
We also collect standard technical data automatically via your browser (IP address, browser type, pages visited) for security and analytics purposes. This data is not linked to your identity.
3. Purpose and Legal Basis for Processing
We process your data for the following purposes:
- Appointment management — to process your booking request and contact you. Legal basis: pre-contractual measures (Art. 6(1)(b) GDPR).
- Communication — to respond to your enquiries. Legal basis: legitimate interest (Art. 6(1)(f) GDPR).
- Consent-based communications — only if you have explicitly consented. Legal basis: consent (Art. 6(1)(a) GDPR).
4. Data Retention
We retain your personal data only as long as necessary for the purpose it was collected:
- Contact form data: up to 12 months from last contact, unless a service agreement extends this period.
- Client appointment records: up to 5 years for accounting and legal compliance purposes.
5. Data Sharing
We do not sell, rent, or share your personal data with third parties, except:
- Web3Forms — form submission processor (web3forms.com). Your submitted data is transmitted securely to deliver it to our inbox.
- WhatsApp (Meta) — if you contact us via WhatsApp, Meta's privacy policy applies.
- When required by Italian or EU law or by a judicial authority.
6. International Transfers
Some third-party services (such as form processors) may be based outside the EU/EEA. Where such transfers occur, we ensure appropriate safeguards are in place (Standard Contractual Clauses or adequacy decisions under GDPR Art. 46).
7. Your Rights
Under GDPR, you have the right to:
- Access your personal data (Art. 15)
- Correct inaccurate data (Art. 16)
- Request erasure ("right to be forgotten") (Art. 17)
- Restrict processing (Art. 18)
- Data portability (Art. 20)
- Object to processing based on legitimate interests (Art. 21)
- Withdraw consent at any time, without affecting prior processing
To exercise your rights, contact us at: [email protected]
8. Right to Lodge a Complaint
If you believe your data is being processed unlawfully, you have the right to lodge a complaint with the Italian data protection authority:
Garante per la protezione dei dati personali
Piazza Venezia 11, 00187 Roma, Italy
Website: garanteprivacy.it
9. Cookies
This website does not use tracking or advertising cookies. We use no analytics scripts. The site may use browser session data for functional purposes only (e.g. form state). No cookie banner is required for this level of usage.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect any changes. Continued use of the website after changes constitutes acceptance of the revised policy.